Thursday, July 22

Spooking Social Media: Ad Agencies Wake Up


One creative, interactive YouTube campaign and, suddenly, everyone's concerned about advertising agencies moving into social media. Some agencies, like Interpublic's Universal McCann and Publicis Groupe's Vivaki, are already building dedicated divisions.

It could reshape social, with some people concerned about the silos and buy-ups that I mentioned what seems like 100 years ago. Except, back then, I was talking to recruiters who "got" social media well before public relations professionals and communicators. Jim Durbin was listening. He recently outlined how social media stacks up in the job market.

Are There Consequences If Agencies Dominate Social Media?

If David Teicher with AdAge is right, it could lead to more silos (subdivisions) and shortcuts (blended earned/bought media). If Dave Fleet is right, it could lead to short-term spike campaigns (viral) and sub-optimal results (popular channel focus). If Todd Defren is right, then agencies will put campaigns before relationships.

They're all good arguments, but it really depends on the agency. I've worked with enough agencies that have created public relations divisions to know. Some shops integrate communication. Other shops dismiss the division as an "also have" service.

The same thing happened when agencies decided it was in their best interest to buy up Web design companies (and direct mail shops before that). Some shops develop great integrated campaigns. Other shops have an abundance of strong and weak components, skewing to what they know best. Almost all of them place an emphasis on creative over strategy, which might be why Old Spice lost some shine.

What about public relations? I might teach public relations classes, but I don't always understand public relations firms' business thinking. Many jumped on social media because they were threatened by losing some of their retainers to social media specialists and because media seemed to be losing its relevance.

Sure, a few have a passion for the space. But otherwise, it was a knee jerk with the argument that they were better at "relationships." Yet, if that is so, then why all the focus on finding influencers to replace journalists? That is what many of them are trying to do, which basically means they couldn't care less about the individual customer. That is the whole premise behind why some firms use Radian6, isn't it? Find out which commenters have juice?

It's Not Who Owns Social. It's Who Owns Strategic.

Communication strategy, not social media, is what will shape the future of communication. Someone has to stand at the helm of any communication program, and that usually means the marketer (internal) will most likely dictate the team, skewing to the areas of expertise where they feel they need the most help.

And if they need help with strategic direction, you can bank on the idea that whomever is given the strategic lead will decide the rest of the marketing mix — what percentage of the budget goes to marketing, advertising, public relations, or social media.

Next year, when one of my students in public relations asks me what they need to focus on to have a successful career in a communication-related field, I won't tell them to sharpen their social media skills (although they will need to know it). I'll tell them to sharpen their strategic skills because the people outlining the strategy are the people driving everything else.

When you think about it, that really levels the playing field, doesn't it? Every public relations firm, advertising agency, and social media boutique eventually develops at least one or two strategists (and sometimes they are not who the client thinks). If you ask me, strategy dictates whether a campaign will succeed or fail, not the tactic (social media) everyone has their eye on.

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Wednesday, July 21

Writing Stronger Leads: Six Variations For Story Openers


The most important paragraph of any story is the lead. So it stands to reason that the opening graph of any post is equally important, with an emphasis for SEO. Doubly so if you only syndicate a fragment of the post to feed readers.

But how important is it?

Let's say you're a journalist looking for a story. You don't have much time. Deadlines are looming. You scan leads (assuming you can get past the headlines)...

"To support the marketing and branding strategies of its wholesale High Speed Internet (HSI) customers, Verizon Global Wholesale is expanding its portfolio of services to include two white-label, or non-branded, HSI options." — Verizon

"RMT, Inc. (RMT), a leading energy and environment company, is expanding its services to the Federal market to offer complex remediation, energy management, and renewable energy solutions." — RMT

"Everyone looks better in butter, and thanks to Midwest Dairy Association a fun new Facebook application brings a popular state fair tradition – butter sculpting -- to life." — Midwest Dairy Association

Nothing, except maybe a blurb about turning your Facebook profile picture into a virtual butter sculpture. I almost tried it, but then remembered I don't look good in animated yellow. That, and unlike the cool Mad Men Yourself app, there is no preview before you opt in.

No matter. At least I read past the first grammatically challenged graph.

The problem, it seems to me, is that while most journalists learn to write several types of leads, most public relations practitioners (many of whom now write posts) are only taught to write one type of lead: "who, what, when, where, how" lead. Unfortunately, the inverted pyramid lead is also the most boring. They tend to be especially boring for posts too.

Six Alternative Leads For Posts And Openers.

1. Immediate Identification Lead. The immediate identification lead relies on subject prominence. This works well for stories, but not so well for posts unless paired with a unique action. Sure, name prominence is important. However, if a popular headline is paired with an action that matches everybody's headline (Lindsay Lohan Goes To Jail), you become one voice in a sea of millions.

2. Delayed Identification Lead. If nobody knows who you are or what you are talking about, it's even more important to place the emphasis on the action. The action will draw the reader into the story, assuming it has some news value. A weak action is what broke the read for RMT. Several prominent bloggers have done this to gain a readership on the front end. It's not "who they are" that attracted people. It's "what they do" or did.

3. Summation Lead. Anytime you have a complicated story, it's best to sum up as much information as possible. I'll probably use this variation when I write about CitizenGulf's Day Of Action next week (on a different site). The event has several talking points so, unless an alternative lead strikes me, a summation lead makes sense.

4. Creative Lead. Unusual leads work best for stories with some element of novelty. They don't always work for news releases, but the Midwest Dairy Association is an adequate example. It's too clunky to be called solid writing and too gimmicky to be very creative, but we did read past the first sentence. Of course, we might not have if that release was a post. It requires sharp writing.

5. Pyramid Lead. Public relations professionals who send out feature releases use them now and again. But mostly, magazine reporters are much more inclined. Rather than invert the pyramid, they lead with a small detail within the story and then expand from there. Pyramid leads tend to work best with imagery: sights, sounds, smells, tastes.

6. Promise Lead. Promise leads usually appear in releases about a study and they work great for posts with an educational slant. People who write about communication frequently use them, prosing up from what you might learn from the post. In this case, I'm merely supporting the promise that I tucked inside the headline, briefly explaining why you might care.

Nowadays, people place significant attention on headlines, but they don't always pay enough attention to the opener. I invest as much as 20-30 percent of my total time into the lead. If I don't invest that much time when I start, I usually revisit the lead when I finish. By that time, a new lead has usually developed.

Where the application of a better leads pays off is on search engines that share one line of content and third-party syndication readers. The latter, which is a choice some bloggers make because they want readers to visit the site, forces the story to live and die based on the lead. My advice is syndicate the full post. Not only will your story have a second chance as they scan subheads, but it will likely increase your subscription rate.

Interestingly enough, copywriters are the only pros who sometimes have the option to skip the lead, assuming the headline is strong enough. For everything else, it's all in the lead.

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Tuesday, July 20

Warring Tribes: When Playground Fights Go Public

another blog drama
Ike Pigott had the best analysis of a recent online spat between two consultants. What's not to love about any post that resurrects Spike the Bulldog and Chester the Terrier?

I won't be so graceful. The brush-up between Kami Huyse and Peter Shankman is intriguing because it ends with two kids meeting up after school in the playground, encircled by their pre-pubescent friends, stomping their feet, clapping their hands, and chanting "fight, fight, fight!" It didn't start that way, mind you. Confrontation never does.

One tweet. One post. One response.

If you don't want to follow the links, it sums up in two or three graphs. Once upon a time, the most popular kid in school, Chris Brogan, bought shiny suspenders. So that made it fashionable for other kids to talk about their suspenders, belts, and fancy elastic bands too. Shankman included.

So, one day, Shankman shared the news about his shiny suspenders at PE class. After reflecting on this, Huyse went into the music room and said talking about what holds your pants up, on its face, is pretty silly. Then some kid, who probably doesn't have anything to hold his pants up, told Shankman that Huyse was talking smack about him. Shankman called her out and pushed her down. Dazed, Huyse said she wasn't talking about him, only suspenders (but what if she was, so what)?

Whack. Slap. Poke. Push.

And then, wow, everyone jumped in: Joe Ciarallo, Geoff Livingston, Aliza Sherman, Doug Haslam, Warren Whitlock, and a few others, not counting the comments, tweets, updates, and whatnot. It also doesn't count the dozen or so other posts that didn't make the first few pages of Google. It doesn't matter that Shankman later said he was being sarcastic.

That's how these spats are measured. Not in physical blows, but rather Google juice and search returns. The end result? Well, once Ciarallo threw in a third-party punch, all the positive ties between Shankman and Huyse (and there were a lot) shrank in importance. And that's why, these little spats, which on their face are pretty silly, were taken so seriously.

When Playground Fights Transcend Into Tribal Warfare.

Most playground spats never get all that much attention, but a few spiral out of control, including some that ended with the threat of legal litigation and the promise of physical violence (one of which we turned over to authorities). In such cases, perhaps the epic moniker might fit, with retellings of how Sparta dragged in the whole of Greece to defeat Troy.

The interesting thing about real tribal wars, however, is that most soldiers on the field don't know the circumstances. They simply raise their home banner and press forward with erroneous conjecture. And yet others jump in for any number of reasons much like Agamemnon did. He didn't care about the petty dispute as much as the excuse to gain more power.

If you are new to social media, you might as well know there is no way to avoid disagreement. Sooner or later, there will be a flare up. And with that in mind, here are a six friendly reminders that may help you keep playground antics in perspective.

1. Never write anything without the explicit understanding that you are inviting comment.
2. Never assume omitting a name will exempt you from a reaction by those who own the action.
3. Never respond to feedback when you are emotionally charged by the unexpected critique.
4. Always remember that the Internet isn't a private call. It's a party line and people take sides.
5. Always expect disagreements to eventually become a headline where you never imagined.
6. Always remember that, in time, most people regret what happened prior to the resolution.

Keep these tips in check and most discussions, even heated ones, will remain discussions. It's generally only the overreactions that attract the most attention to move friendly banter into something more akin to kennel noise or all-out tribal warfare.

Case in point, I can blame Brogan for everything that happened between Shankman and Huyse because it's funny to do so. I also know that Brogan can take a joke (if he even sees it). There won't be a flare up, let alone a tribal war. And even if he did comment (which is rare), it would probably be light.

Now, if only those who envy his suspenders would learn that lesson too. Then civility, even with debate, might be plausible. Yeah, right.

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Monday, July 19

Trusting Companies: Consumers Look To Connect Online


Looking just beyond the drum beat of get social media or die, Siemens Enterprise Communications released a study that consumers are looking to connect with companies via social media platforms. Siemens is a provider of end-to-end enterprise communications, including voice, network infrastructure, and security solutions.

Interestingly enough, Siemens says the study shows that both employees and consumers want more social networking, but only about 30 percent of companies are ready to do so. According to the study, one-third do not have any formal policy, do not allow social networking at work, or aren't aware that their company is already being talked about online.

Conversely, despite some reservations about turing social media into a giant ad platform with companies blasting out information, consumers want to find companies online and on social networks where they participate. And, when they do have questions, they increasingly want expert interaction.

Selected Study Highlights From Consumers

• 70 percent of consumers want access to company experts via social media.
• 65 percent say that the online company to customer is a positive experience.
• 59 percent feel company outreach via social media will improve loyalty.
• 50 percent use social media daily or at least a few times every week.

The study may show how far social media and social networking have come since Forrester Research's study two years ago that concluded people don't trust blogs. People are becoming more trusting of the companies they engage online, with that trust clearly dependent on the interaction they provide.

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Sunday, July 18

Ranking Content Providers: Fresh Content Project, Second Quarter

For those who don't know (or maybe forgot), Copywrite, Ink. is running a year-long experiment called the Fresh Content Project, which puts popularity to the test. By eliminating the popularity equation from about 250 blogs, we pick a single standout post per day (with weekend posts spilling into Monday). There is no algorithm.

In fact, we don't even tally daily picks until the end of each quarter. And, after kicking it around the office, we decided not to keep year-to-date tallies either. Each quarter can stand on its own. We'll recount it all, every post, at the end of this year.

Last quarter, we published 36 Fresh Content Communicators. This quarter, April 1 to June 30, we found 38. Some names are new. Some of last quarter's names didn't make the cut.

What does that mean? It could mean anything. It might mean their best posts landed on a day when someone wrote something better. It might mean they're on vacation or haven't written in some time. Some have already been fresh picks in the third quarter. So suffice to say, this experiment isn't about winning and losing and there is no possible way to game it.

The way we see it, anyone included last quarter or this quarter has provided some invaluable content. And in our book that makes anyone who reads their blogs the real winners. Also, in terms of ranking, there is no correlation between the first quarter and second quarter. Nobody really rose and nobody really fell. If you think otherwise, wait until the end of the year.

So, below are 38 communication-related professionals who provided Fresh Content picks in the second quarter of 2010. While some are suited for specific tastes, the top of this list (with more than one pick) ought to be in your reader.

The folks below represent some of the freshest, most original content related to communication today. And, we look forward to reading more of their fresh content in the third quarter along with even more new and fresh faces. The comments are yours.

38 Fresh Content Communicators By Quality Of Content

1. Valeria Maltoni continues to blend communication strategy into everything she does at the Conversation Agent. Some regular readers might have noticed Maltoni is favoring tighter posts lately. In this case, tighter might not be better but it doesn't hurt either. Maltoni belongs on your daily read list. Her posts consistently land on the top of the pile.

2. Last time around, we called Ike Pigott an undervalued smart guy who pens Occam's RazR. In the last three months, he has only gotten better, with one of his posts still considered the best we read all year. His ability to simplify subjects by employing analogy and storytelling is a rare treat to read. Even when there isn't room to be the top pick of the day, Pigott always provides something within the top three.

3. We made Adam Singer smile over the idea that The Future Buzz might have been overly bullet heavy last quarter. You won't find it that way anymore, and it makes for memorable reading. Singer is easily someone to put on your watch list, especially if you like your communication conversations sprinkled with business. Memorable.

4. Geoff Livingston doesn't write as much about communication like he once did. However, anyone reading his work at Geoff Livingston will find it still rings loudly in whatever theme he covers. Even when you don't agree with him, his knack for nailing the truth on a great many subjects will dazzle you — especially when they go against the grain. More than that, he has a big heart and his recent efforts to help people in the Gulf are admirable.

5. If you have ever had the pleasure to meet Jason Falls, you already know he can best be described as infectious. And lately, Social Media Explorer has been digging ever deeper into the fine line between perception and reality. His conclusion: Get out of your comfort zone because sometimes the people who aren't talking hold more insights than the people who are. So that's why we read Jason Falls.

6. Louis Gray, author of LouisGray.com has penned his fair share of surprising insights in the last quarter, including his comprehensive list of 50 top startups. So if you want to keep up with the tech business side of social media, he has to be included on your read list.

7. As the dominating voice on TopRank, it's probably no surprise to see Lee Odden on this list. Lately, what we've loved best about Odden's work is his quest to keep pace with the changes occurring within SEO and social media. For the last few months, Odden has also led the charge on putting a more human face on SEO, which is a direction that will only make the industry stronger.

8. Roger Dooley doesn't only care about what people think. He cares about how they think too. Several times a week, he'll show some studies and observations about how they do on Neuromarketing. If you're in communication today, you ought to be interested. Nothing will help you think more strategically than skipping tactical tips and thinking about how people think.

9. You know Ian Lurie must write some good posts on Conversational Marketing. Why? If they weren't good, I'd never pick them just because it's such a hassle to find his Twitter account. That little rant aside, Lurie has a nice blend of SEO, social media, and marketing that become addictive over time. He's especially good when he's grounded. Watch for those moments.

10. Arik Hanson and his Communications Conservations is another under-read communication blog, with an emphasis on social media. Many of his tips are task-oriented, but every now and then Hanson tackles the reality of a deeper issue — like the myth of a viral video. In addition to his blog, make sure you follow him on Twitter.

11. There doesn't seem to be any doubt that Dave Fleet is at his best when he outlays what he thinks in the frankest way possible. The DaveFleet.com blog is a mix of lists with the occasional burst of well-thought-out insights. It's a good mix of anything goes and everything Fleet finds relevant. One of our favorites this quarter was Fleet telling people why their social media campaigns probably suck.

12. It seemed to take some time before the Web Strategy blog by Jeremiah Owyang had as much as passion as it did when we first started reading it. But this time around, Owyang's less frequent posts seem back on track in between the news bites. His tried and true signature matrix maps always bring something new to communication strategy. Watch for those.

13. Mitch Joel isn't going to go anywhere soon. Six Pixels Of Separation always provides a deep look at whatever content Joel happens to be presenting. Some people say that makes his blog too heady to be popular. But on the contrary, that is precisely what makes his blog worth reading daily. You'll find a sort of zen there that other thinkers just don't seem to have.

14. If you are looking for someone to make you smile while you learn some lesson in communication, try This One Time At Brandcamp, penned by Tom Fishburne. Every week or so, Fishburne offers up a lesson or two tucked under an illustration that could stand on its own. You might not always be sure which came first, the cartoon or the post, but they always match just the same.

15. Reading The Brand Builder by Olivier Blanchard won't be everyone's bag. We say that only because his most memorable posts attempt to teach us two things at once. It makes the post much longer, and we think more memorable too (which is our bag). We especially like his lesson wrapped up in history. He's sharp on ROI too, you know, for good measure.

16. Perhaps it's because he hails from South Africa, but Patrick Collings sees things differently at the Brand Architect. What's somewhat refreshing here is that he doesn't always have a need to repurpose other people's ideas. He just shares them straight and allows you to draw your own conclusions. It also makes his thoughts on branding more powerful when he does take the time to share his ideas on how things could be done.

17. Peter Winick is a new face to Fresh Content, but Thought Leadership Leverage has been in our personal reader much longer. What we like best about Winick is his regular procession of asking the right questions at the right time. A few days ago, I mentioned that asking questions is one of the three cornerstones of creativity. Winick gets it.

18. Peter Himler offers up plenty about public relations on The Flack with an emphasis on using YouTube as a conversation starter. Sometimes there are great social media crossover topics too, including his analysis on what BP could have done better in reaching people online. It was smart, bookended by many other smart ideas.

19. Dean Rieck isn't as well known among the social media crowd, but he has made a name for himself in copywriting circles. We met online several months ago, and I've been reading ProCopyTips ever since. If you want to start looking outside your bubble, make sure you add him to your list. I'm not just saying that because of my background as a copywriter. Heck, Rieck didn't even call while he was in Vegas.

20. Maria Reyes McDavis aka WebSuccessDiva is our favorite colossal digital geek brainiac at Digital Peas & Carrots. She's always helpful outlining various SEO tactics for copy and content writers as opposed to the IT teams. And she always tempers her SEO advice with a warning. Being found is great, but you still need great content to keep people around.

21. Anytime you need someone to liven up a party, don't look any further than Bill Sledzik. Before heading out for the summer, he sparked more than his share of conversations at ToughSledding before moving it to a new address. No worries. ToughSledding, when Sledzik has time, is as tough as ever.

22. Jay Ehret aka The Marketing Guy knows a thing or two about branding. The Marketing Spot has been a long-time favorite around here for that exact reason. Any time Ehret tackles a branding issue, it's likely to help you clarify your thoughts on the subject and lead to new insights on old ideas that feel worn.

23. Last quarter, we noted how Jenn Riggle was providing valuable insight into social media with a medical twist, but her content is becoming more expansive on The Buzz Bin. Much like I once said of the person who founded The Buzz Bin, she's somebody to watch. So are some of the other voices over there.

24. Jeff Bullas seems to be on a roll lately, with some well-considered tips on Internet marketing, buried under his always sensationalized headline. Skip the headlines and get into the meat of the content and you might be surprised to find some compelling data and research on trending. Bullus needs more readers. It's that simple.

25. Chris Brogan always has a lot of irons in the fire. He has one of those blogs you almost have to read even if, over time, you come to realize the reading isn't all that deep at Chris Brogan. Don't misunderstand me. There is obviously some solid content there or he wouldn't be here (there is someone as equally popular who isn't here, I might add). Still, I'm only mentioning it now because sooner of later someone might appreciate that deep and read don't always go together. Brogan is read.

26. Kyle Flaherty tends to look upon social media with a skeptical eye. Anytime someone does that, they are likely to see some social media enthusiasts turn off. Maybe that's why we liked a post or two from Dances With Strangers. In fact, we like Flaherty, even if he is wrong about all ROI being mostly about sales. It ain't all direct response. Ha.

27. Ari Herzog, writing AriWriter, frequently finds himself on the lower end of the AdAge Power 150. (No worries. We don't even play.) And yet, his blog — between shorter personal interest posts — frequently brings a perspective to social media that can't be ignored. What you might like best about this blog is his willingness to take a hard look at the finest of details. What do we like? Its crispness.

28. When it comes to visual communication, few people do it better than David Armano. Logic + Emotion has been around for some time. Recent social media rant aside, anytime Armano has time to illustrate his thinking is something not to miss. Sometimes in a single image, you immediately see what he means. Sure, he has a little less time since he joined Edleman, but it's still a treat when he has the time.

29. Sean Williams is one of the nicest guys around online (and one of several that I'd most like to meet). Communication Ammo is also climbing up as one of our favorite reads because it often covers topics that we just don't find anywhere else. It's less popular but more relevant than many other reads out there.

30. When Jed Hallam mapped out an online network theory at Rock Star PR, we immediately knew why we decided to add him to the list. Even if the devil is sometimes in the details, Hallam is on the right track in mapping the connections people make online. Social connections can tell you a lot. Hallam had several second pick posts this quarter too.

31. Anytime someone says online and B2B in the same breath, it's hard not to immediately think of Christina Kerley. The Ck's(B2B)Blog is a longstanding veteran on the topic. And, like many other bloggers, picking this niche was a decision she made to stick close to her core as opposed to making a break for popularity. True, CK doesn't post as often as she used to, but you'll always find passion when she does.

32. Kristen Hines was one of the newer fresh content finds this quarter. She writes the very robust blog at Kikolani.com. We absolutely love her blog, but the drop down banner makes her a better read in the Google feeds. What also makes her stand out is she generously shares what she does and how she does it, ranging from why you need an e-newsletter to the experiment that proves popularity and page rank don't mix.

33. Since Chris Koch approaches marketing from the B2B perspective on Chris Koch's B2B Marketing Blog, he tends to be a little more targeted. To be more targeted, he suggests that copywriters and marketers learn something about the stories that journalists tell. We've grown fond of him because he see marketing as leading in social media, but adds that marketing has to change in order to do it.

34. MarketingProfs, headed by Ann Handley, still cuts through the clutter with the occasional study. This time around, MarketingProfs shared findings from Vision Critical to show how social networks can be influential, but not always trusted. It mirrors our findings that influence is often a collective action attached to an idea and not an individual.

35. Jay Baer likes to bill himself as hype-free social media, but we know better. His posts speak volumes about his enthusiasm for everything social and we wouldn't have it any other way. He sees social media as the final frontier and often uncovers evidence that will have you believe it must be so on Convince&Convert, where you'll find other fine voices too.

36. When Brian Solis isn't writing about his book, he recaps studies and adds insight better than most. It makes us wonder if maybe that's it: We read Brian Solis because he has a nose for news as it relates to social media. And even when we don't agree with his assessment of what that news might mean, we still give him credit for setting the right agenda.

37. Ben Decker is another new addition to the list, writing for the Blog Decker. He tends to contribute less than the co-authors, but he always makes it personal when he does. I like his prose better than his videos because video seems too linear. However, I know plenty of people who will disagree with me. He's very personable, on camera or off.

38. Michelle Bowles hasn't been active on TopRank Online Marketing Blog since April (she left in May), but her contributions are considerable. Her forte tended to be developing clear and concise tip sheets, usually with three to five tips at a time. We'll keep an eye out to see where she lands next.

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Saturday, July 17

Serving Oddballs: Fresh Content Project


Every now again, the only way to describe an entire week of fresh picks is to admit they're all off kilter. The first full week in July was much like that, with five posts that make us blink at the less celebrated outcomes of social media.

Right. Sometimes social media does the unexpected. Numbers get twisted for effect and then still land on the front page of mainstream media. Media outlets create contests to make fun of online participants, only to erode the credibility of the jokesters. And then, someone with a lighter and brighter touch does something similar with a startlingly positive outcome.

When these are the headlines, is it any wonder some companies are asking their CIOs to protect employees (for their own good, they think)? But perhaps that's the lesson. When social media is taken too seriously, it makes the sharpest people look silly.

Best Fresh Content In Review, Week of July 5

EWG Hits Home Run (Again): This Time, Sunscreen Is Unsafe.
Ever wonder how much you can believe on the Web? Bob Conrad does, especially when it comes from Environmental Working Group (EWG). EWG sometimes releases "studies" that capture everyone's interest, landing it on the front page of the press. The downside, of course, is that the details don't always hold up. In its latest attempt at garnering attention, EWG declares sunscreen is worse than ultraviolet rays.

How Fast Company Confused Ego With Influence.
Influence is all the rage as a conversation starter, but Amber Nusland was one of the first to flush out one of several problems with Fast Company's approach to measurement. Sadly, even though most people have passed on the game or got out while the getting was good, some folks are still fighting for first place in a url pimping contest. There is no question about it. We pity the person who, er, wins. Indeed, it was sad to see someone I once respected beg for votes.

Everyone is Wrong About Influence.
In a follow-up to the Fast Company debacle, Valeria Maltoni pinpoints that movements tend to influence people more than the people themselves. Even more interesting, the better direction for Fast Company was somehow outstripped by the link bait party antics of the Influence Project. Much like reputation, influence is a by-product not the "salesman" but in tune with what is being sold. Put up a link toward great content and people might click on it. Pimp meaninglessness and soon the so-called influence slowly fades away.

What Type of Earthquake Tweeter are You?.
Everybody needs some comic relief now and again, and Rachel Kay provided some with a psychology twist. She shared eleven different responses to earthquake news that has become all too familiar on Twitter and Facebook. What makes this post so brilliant is that Kay doesn't tell her story from inside a fishbowl. Instead, she puts the whole world inside one. One wonders how the fish felt gazing up at their reflections or if they even know. Better yet, after a great chuckle, some people might quickly scroll back to see where they might have fit.

• CIOs Are Sticking Their Heads In The Sand By Blocking Social Media.
As impossible as it seems, some companies are still trying to find ways to block social networks or attempt to regulate their workers from writing on each other's walls for work purposes. Jenn Riggle captures what some CIOs have either been asked to do or perhaps made up as some sort of solution to pull out of their hats. There seems to be a much easier solution than read- only access. Social media might be treated much like the two martini lunch was in the 1970s. Landing the client was cool. Coming back drunk, not so much.

 

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