Thursday, September 11

Digging Holes For Bloggers: Naked Boy


Sometimes, the best rule of thumb for bloggers is to think before taking action. Take J. Son, who produces Naked Boy News, for example. He almost jeopardized the entire jury selection process in the ongoing O.J. Simpson trial.

He jeopardized the trial by contacting two jurors and allegedly claiming to be with CNN. However, in this trial, like many trials, the court had previously ordered restraint by members of media to ensure an unbiased jury. In fact, media attempting to contact jurors would be in violation of a court order and charged with contempt of court and/or have their their press credentials confiscated.

Upon learning the contact came from a blogger, District Judge Jackie Glass said she could control media representatives, but couldn’t stop the public from trying to speak to prospective jurors. Other than hoping to tell him to knock it off, the judge has taken the position that there is nothing she can do.

”The folks on the street — I cannot control them,” District Judge Jackie Glass told the Las Vegas Review-Journal.

I disagree. While I tend to be an advocate for the relatively few bloggers who hope to cross over into civil journalism, I also believe J. Son should be held in contempt of court just as any other publisher would.

If he is not held accountable, his actions will hurt bloggers over the long term by pressuring the courts and others to define what is a 'legitimate' journalist. Doing so would not only be bad for bloggers, but for everyone.

It’s simple really. Bloggers acting as or claiming to be journalists need to accept the responsibilities of journalists or else they risk a future where journalists will become licensed by the state and the First Amendment a mere privilege. With freedom comes responsibility.

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Wednesday, September 10

Learning The Hard Way: NBC Returns To iTunes


There are two ways to learn. One of them is the hard way.

Almost one year ago to the day, NBC Universal (NBCU) made one of the worst decisions since it entered the digital media arena — it effectively banned itself from Apple iTunes. With the launch of iTunes 8 a few days ago and its fall schedule falling in place, NBCU seems to have finally learned the hard way and come back.

Of course, rumors of the peacock’s return to iTunes have been out there for some time. In January, Jeff Zucker, CEO of NBC, made a massive public relations dance move, shifting from the position that iTunes had destroyed the music industry to saying "We've said all along that we admire Apple, that we want to be in business with Apple."

When the rumors first surfaced in January, Engadget could only speculate as to NBC’s reasons. Today, it seems more clear. Apple has refined its terms of service and NBC will generate more revenue, assuming consumers want to spend $1 more for a high definition version of a television show.

The return might even be bittersweet. The SciFi Channel — which returns to iTunes along with NBC, USA, Bravo, NBC News, and Sleuth — praises the new deal, but then goes on to add “there's not much reason get your shows from iTunes instead of streaming them for free on NBC.com or Hulu.”

Wow! I’ve never seen a company tell consumers not to purchase its programming before. But then again, advertising revenue has always trumped consumer purchases at the networks. Ask any television show fan groups.

Since the SciFi Channel doesn’t seem to get it, we’ll help spell it out: NBC has always been smart about some of its moves into the digital arena like Hulu but dumb when it comes to understanding one critical component — portability.

Apple has created a platform that seamlessly allows me to purchase programs that I can watch on my computer, iPod, iPhone, or flat screen TV. Unfortunately, any HD purchases I might make will have to wait because the system requirements remove that portability selling point and/or double up on storage space.

There’s something else too. Apple needs to fix a glitch. Right now, if you select some shows in a standard format, they still default to HD in your shopping cart, making them impossible to purchase unless you have a dual-core 2.0 Ghz processor or better. So, for the time being, I’m blocked from buying certain shows until they sort it out or I upgrade my 2.1 Ghz “just before” dual core cpu.

More to the point, the return of NBC to iTunes sets the stage for how digital media will work on the net and it’s much more in line with our thinking when people were still telling us that convergence was nothing more than a fantasy. NBC and other networks need to focus on content creation to stay relevant.

Apple and others will become the digital distribution bridges while the finer points of convergence are finally sorted out. And networks have a long way to go before they understand public relations. You’re back on iTunes despite Hulu. Get over it.

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Tuesday, September 9

Diminishing Returns: Magazine Publishers Market Online


With advertising continuing its trend toward straightforward communication, it’s no surprise magazines are looking to promote their product — advertising — with a simple straightforward message: “They make people want to buy things."

The Gawker, emphasizing that magazine ad pages are down more than seven percent, presents some tongue-in-cheek logic behind a campaign that appears mostly on the Internet. The Gawker also pulls our favorite sentence from the article that offers an explanation:

” The goal is to show that advertising in magazines encourages consumers to consider buying products — a phenomenon known as purchase intent — and stimulates them to go online to shop or to learn more about items they might want to buy.”

Wow! The logic is nothing new. Magazine publishers have been pushing this message — that print advertisements drive online searches, Web site visits, and word of mouth (among other things) — for some time but public relations and direct marketing wasn’t preventing the decline. Why not? Target audience.

The vast majority of print ad purchasers are at agencies. Yet, media buyers are much more likely to consume content online. But that has little to do with the real challenge that magazine publishers are facing today.

Most magazine publishers have spent so many years promoting cost per impression; it will require significant effort to reverse the most pervasive magazine marketing sales message in history. In fact, they have to retool their message to be more like the small publications they used to browbeat based on numbers provided by the Audit Bureau of Circulations because Internet content beats them in free content, niche consumers, and numbers. Is there anything left?

Yes, and no.

It seems to me that the only thing that magazine publishers can hope to do is refine their niche, improve quality content, and provide some or all of their content online while still retaining some semblance of differential between the print publication and online content. Impossible? Not really.

Entertainment Weekly seems to be doing a reasonable job at differentiating its online and print content. But Time seems slightly more challenged. Dwell, which is one young print publication I do enjoy receiving in the mail, not so well.

But more importantly, they might do a better job bundling print and online space. After all, if magazines have something right, it’s this: most advertisements are starting to have a singular mission — drive the consumer to the Web site where every inch of content is controlled by the company.

That’s something to think about. And so is the logic behind a marketing campaign that makes consumer look unhappy with their magazine-influenced purchases.

Digg!

Monday, September 8

Branding Shift: Microsoft?

Microsoft wants consumers to believe that its new advertising strategy has come a long from this to this. But has it? Really?

Friday, September 5

Claiming All Confetti: Sprinkles Cupcakes

The next time your read a recipe that calls for sprinkles on top of a cupcake, it might be a recipe for disaster. At least that’s what the legal eagles charged with defending the name of a three-year-old “cupcake only” shop in Beverly Hills thinks.

According to the Los Angeles Times, Sprinkles has sent about a dozen letters to shops around the country and filed three lawsuits, including one last month against Famous Cupcakes in North Hollywood because it too uses dots on its packaging and in its store.

But what’s so odd about warning away other small businesses from using candy, dots, and other decorations is that Sprinkles doesn’t even use dots all that much in its identity or on its Web site. In fact, it seems to me that few, if any, of the cupcake bakeries have any similarity in their presentation. See for yourself: Sprinkles Cupcakes, Sprinkled Pink Cupcake Couture, and Famous Cupcakes.

Sure, I’m not an attorney, but I do know enough about trademarks to understand no one can claim common symbols or words like sprinkles. I also know my grandmother used to adorn her cupcakes with a candy corn at the end of every October and Necco Wafers whenever it struck her. She had taken the idea from a small neighborhood bakery in the Midwest.

So when you add it all up, whatever Sprinkles Cupcakes thinks it can gain from flirting with legal action against other bakeries will be lost to bad public relations. And it might become worse than that.

Beyond looking greedy or silly or petty or all of the above, these lawsuits could run the risk of the company having its own identity challenged. After all, Sprinkles Custom Cakes has held sprinkles.com since 1997. Since trademarks are based on first published usage, not first registration filed, sprinkles.com or any other bakery that has happened to use sprinkles in their name might do the same.

Conversely, if Sprinkles loses even one lawsuit, it’s likely more bakeries will be adding “sprinkles” to their names; not fewer as the owners of Sprinkles Cupcakes had hoped. It’s already on the radar. [Hat tip: Spin Thicket.]

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Thursday, September 4

Making Noise: Boston Herald

Do newspaper publishers ever consider that stories like this might be the result of stories like this? [Hat tip: Steven Silvers]
 

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