Friday, March 21

Ending A Series: CBS Cancels Jericho

Mostly because network executives had taken to touting the online success of Jericho for several months, fans still seemed uncertain as the Nielsen-owned Hollywood Reporter broke the news today. CBS is canceling Jericho. The story was confirmed by E! Online.The ending chosen by CBS next Tuesday will wrap up the season's story line, closing what has been a yearlong challenge with plenty of trials and triumphs for the...

Making Connections & Divides: Social Media Relations

Yesterday, Steve Rubel, author of Micro Persuasion, pointed to a pair of surveys that may be significant to public relations professionals. While both surveys include too few respondents to be considered an accurate measure on their own, they do mirror conversations I've read about the subjects. Does their public relations firm do a good job identifying the specific interest of individual bloggers and sending them relevant...

Thursday, March 20

Skewing Young: Is Advertising Forgetting Audience?

A recent BurstMedia survey reveals that advertisers, especially those trying to reach audiences online, might be missing the boat. The survey alludes to the idea that the majority of Internet users ages 45+ believe online content is focused on younger age segments. • Only about half of respondents, ages 35-44, believe Web sites are designed for them. • Only 36.9 percent of respondents, ages 45-54, believe Web sites...

Wednesday, March 19

Waiting Games: Jericho Season 3?

With no official word from CBS, fans of the cancelled, resuscitated, and now on the bubble show, Jericho, are taking no chances. For several weeks, they have been writing letters and hoisting up banners of the “Don’t Tread On Me” flag that appears in one of the episodes of the second season. No more nuts yet.Many critics have warmed to the show, but maintain it’s unlikely to see a third season. Some are even campaigning...

Tuesday, March 18

Playing In The Road: State Needs PR Help

Sometimes elected officials are only as good as their advisors. One wonders what Nevada Gov. Jim Gibbons’ advisors were thinking recently, allowing the governor to address the crisis surrounding the Endoscopy Center of Southern Nevada, almost a full month late, without the most basic facts, and without any sense of empathy for those affected.Instead, he came out against the media, criticizing them for their “buffoonery”...

Monday, March 17

Proving A Recession: Bear Stearns?

There are two kinds of people who have a higher propensity to get into car accidents. Those who never think they will and those who always think they will. Bear Stearns was driving too fast for its own good, lending over 30 times the value of its $11 billion in equity. There was bound to be an accident. The question being asked now is how many other firms were driving just as fast as this global investment banking,...

Friday, March 14

Proving Practically: 20 PR Students See The Light

Sometimes practical experience is the best teacher. So for 15 minutes last night, practical experience served as the guide in my last class this session. Students in my Writing for Public Relations class were asked to walk 15 minutes in the shoes of a starting journalist. It only took two before their feet were sore and some eyes glazed over. They were given seven real news releases and asked to convert them into three...

Thursday, March 13

Making Everyone Famous: YouTube On TiVo

Innovation doesn’t wait. It happens. As major networks consider how they are going to bridge the content gap between broadcast and the Internet, the Internet is coming to some televisions. TiVo Inc., largely responsible for the creation and popularization of digital video recorders (DVRs), will be adding direct access to YouTube videos via TiVo later this year. TiVo users will be able to search, browse, and watch videos...

Wednesday, March 12

Exploring Rank: EntreCard’s Impact On Alexa

My wife owns a fake Rolex. She bought it for $20 in Mexico. It’s good enough that it even has a screw-backed case and automatic second hand. Yep, just like the real thing. Some people are impressed that she owns a Rolex, never knowing it isn’t real until she laughs and tells them. Last time it needed a battery, the jeweler even had to take a second look. He said most people would never know; it was the best “Folex”...

Tuesday, March 11

Coming Soon: Broadcast-Broadband Convergence

While some people still look to the rating system, others already see the future: one in four Internet users have watched a full-length show online in the last three months. These aren’t just young people: 39 percent were ages 18-34 and 25 percent were 35-54. Some people are surprised by these numbers, which are growing exponentially. All I can wonder is where have these ‘surprised’ folks been? There are reams of data...

Monday, March 10

Pitching Fits: Why News Releases Might Die

If the news release is dying, it’s because public relations is killing it.The vast majority of news releases being sent out today are nothing more than mass blast marketing-laced one sheets that attempt to decorate non-news as news, much in the same way someone might put silly hats and rubber noses on grumpy salespeople and call them the life of the party. It doesn’t really work. If anything, silly hats and rubber noses...

Friday, March 7

Playing The Numbers: Endoscopy Center Forgets People

Since the beginning, the Endoscopy Center of Southern Nevada, which is responsible for the largest hepatitis C scare in the history of the country, has communicated a message much like it ran its practice — by the numbers. Its message is clear. The risk is minimal to 40,000 patients who must be tested for hepatitis C as well as hepatitis B and HIV. Only six patients have been proven to be diagnosed with acute hepatitis...

Thursday, March 6

Dangling Cookies: Alaska Airlines & Everybody

According to The New York Times, Alaska Airlines is introducing a system on the Internet to create unique advertisements for people as they surf the Web. Called retargeting by the industry, the ads will consider combined data (demographics and psychographics) from several sources to adjust the ads and ticket offers. The trade off, as always, is online privacy.“I come from the direct marketing world,” Judy Gern, the...

Wednesday, March 5

Adding Data Portability: BlogCatalog

Just days after beating MyBlogLog out of the gate with its Social Dashboard feature, BlogCatalog has moved forward to launch SocialStream, an RSS feed enabled widget that makes “lifestreaming” data portable. The widget makes it possible for BlogCatalog members to share their activity on BlogCatalog and 12 other social networks anywhere they want.“Any network we add to our Dashboard feature can be added to the SocialStream...

Tuesday, March 4

Repeating Milgram: Endoscopy Staff Behavior

In 1963, Stanley Milgram gave the world a glimpse into obedience by publishing the results of his experiment in the Journal of Abnormal and Social Psychology. I learned about the study in college.The experiment, conducted at Yale University, tested how much pain one participant would inflict on another, provided the participant inflicting the pain would relinquish responsibility to the person they perceived as an authority....

Monday, March 3

Skirting Apologies: Endoscopy Center Not So Sorry

On Friday, the Las Vegas Review-Journal reported that the city of Las Vegas shut down the Endoscopy Center of Southern Nevada. After waiting until six patients had completed treatment, all employees were asked to leave the building and the doors were locked.As mentioned last week, the Endoscopy Center of Southern Nevada was using single dose vials of medication, some of which had become infected with hepatitis C, a...

Friday, February 29

Causing Crisis: Health Clinic Spreads Virus

Sometimes a crisis communication checklist is not enough. The Endoscopy Center of Southern Nevada is attempting to apply some practices, but the message is failing to resonate. I’m not surprised. This is the largest hepatitis C scare in the history of the country.The Endoscopy Center of Southern Nevada was reportedly using single dose vials of medication, which had become infected with hepatitis C, a potentially fatal...

Thursday, February 28

Bridging Online And Physical Space: The Recruiting Roadshow

As is often the case, I came away from speaking at John Sumser’s Recruiting Roadshow with more knowledge than I could ever hope to present yesterday. For starters, it truly gave me an understanding just how far behind communication-related fields — advertising, marketing, public relations, communication, etc. — are from other industries. Yes, I pay attention when various colleagues on the marketing speaking circuits...

Tuesday, February 26

Canceling Campaigns: Pfizer Says It’s Your Fault

After more than $258 million spent in advertising, the long-running advertising campaign that primarily employed Dr. Robert Jarvik as spokesperson for Lipitor, according to The New York Times today. Pfizer announced yesterday that it would cancel the advertisements featuring Dr. Jarvick. Pfizer offered up a release that primarily focuses on a 3-paragraph statement from Ian Read, president of worldwide pharmaceutical...
 

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